Ombuds Office for Faculty and Staff
The University Ombuds Office facilitates understanding, communication, and resolution of conflict among members of the faculty, academic, and classified staff. The office serves as an impartial and confidential means of promoting dialogue among parties on campus.The office was established as part of the university’s commitment to foster a courteous and considerate climate conducive to productivity and well-being for all university employees.
An Ombuds will listen to your concerns, clarify procedures, discuss options, and, if requested and appropriate, serve as an intermediary in attempting to resolve disputes. Ombuds work independently from University administrative offices; discussing a matter with an ombuds is confidential. The Ombuds Office is not authorized to accept notice of claims against the University.
Four emeritus faculty and staff work part time and share the duties of the office. First contact should be made by calling the Ombuds Office (608-265-9992) and leaving a message, since the office is unstaffed. Ombuds share the responsibility of checking the phone and generally will reply to phone calls within a day. You may call or email any of them directly, but be aware that all four are retired and are sometimes out of town.
The four Ombuds currently serving UW faculty and staff are: Sandra Guthrie, Chris Kleinhenz, Dale Burke and JoAnn Carr. The School of Medicine and Public Health's Ombuds, Rosa Garner, continues to provide services for faculty, staff, and students within that school's 26 departments, centers, and institutes. She may be reached at 608-265-9666.