Who We Are

UW-Madison Ombuds remain available to serve the university community. At this time we are primarily working remotely by phone or video conferencing. In-person meetings are possible by special arrangement. Contact us at: 608-265-9992 and leave a message, or via email at uwombuds@mailplus.wisc.edu.

The UW-Madison Ombuds Office is a place where university employees can seek guidance regarding workplace concerns at any time, without fear of reprisal, and at no cost to them. Ombuds confidentially receive questions and concerns related to individual situations as well as broader systemic issues. The response of the ombuds is tailored to the dynamics of the situation and the nature of the concerns. Ombuds assist parties in reaching resolutions that are consistent with the ideals and objectives of the university.

The Ombuds Office is part of the university’s efforts to enhance diversity and climate, and was developed from recommendations from the Committee on Women in the University and the Provost’s Campus Climate Network, as well as other governance bodies. The Ombuds Office was established in 2003.

The Ombuds Office employs retired faculty and staff who work part-time as a team of consultants. There are six individuals who share these responsibilities and who report to the provost.

Important qualifications for Ombuds include:

  • Knowledge of university policies and resources
  • Extensive cross-campus experience
  • Strong communication skills
  • Ability to be objective and impartial


The Ombuds Office does not have regular office hours. To arrange an appointment, please contact us by phone or email.



Feedback and Poster

View feedback from past visitors.

Download and print an Ombuds Office Poster (available in English, Spanish, Hmong, Tibetan, Chinese and Napali).

Current Ombuds

Bruno Browning

Bruno Browning retired in 2019, 30 years after beginning a job in microcomputer support at L&S Learning Support Services (LSS). During those 30 years he did a variety of work, almost all of it related to information technology, and that primarily in the realm of instructional technology. In 2007 he became the director of LSS, and a few years later became L&S’s first chief information officer, a position he held until his retirement.

Throughout his career Bruno was active in L&S, at the campus level, and in the CIC in numerous projects, committees and other activities having to do with information technology. He also worked regularly on non-IT related things such as search-and-screen committees, planning committees, a decanal review committee and the like.

Bruno was also quite active in academic staff governance. He was a long-time member of the Academic Staff Assembly, worked on many academic staff initiatives, served on various committees, and was twice elected to the Academic Staff Executive Committee.

In retirement Bruno has devoted himself to dealing with his 30-odd-year backlog of household projects, technology tinkering, traveling and afternoon naps. He reports that he is making good progress, but still has a long way to go before getting caught up.

Jane Dymond

Jane retired in 2018 after nearly 20 years at UW-Madison. She has extensive experience working with departments across campus.

Jane worked in the Office of Human Resource Development (now the Learning and Talent Development Office), the Office of the Vice Provost for Diversity and Climate and the Office of Quality Improvement.

During her time at the university she served as president of the Council for Non-Represented Classified Staff, and as a long-time member of the Campus Diversity and Climate Committee and the Diversity Oversight Committee. She has been a docent at the Chazen Museum of Art since 2011.

Jane is an avid reader and knitter. Her favorite activity is spending time with her children and grandchildren.

Gery Essenmacher

Gery Essenmacher retired in 2015 after over 30 years as a UW-Madison academic staff member. Gery was the undergraduate coordinator and undergraduate advisor in the Department of Chemistry for 25 years. In these positions, he worked with countless undergraduate and graduate students, faculty, academic and university staff, as well as administrative units across campus.
Gery then served as the associate dean for student academic affairs in the College of Letters and Science overseeing staff that provided college‐level academic and career advising, diversity and academic enrichment programs, scholarship management and official academic actions for over 17,000 undergraduates in UW‐Madison’s largest college.
He also served on countless UW-Madison and UW-System committees involved with advising, SOAR planning and operation, college and campus administration, search committees and was a key part of the development of the Query Library.
After retirement, Gery has continued his involvement with the university for the past few years working with Professor Bassam Shakhashiri in science outreach to provide science presentations and hands-on and minds-on activities throughout Wisconsin, teaming with undergraduate and graduate students to help make connections between science and current societal issues for younger students and adults.
Gery enjoys trailer camping and international travel with his wife, and being a real part of the lives of his 8 grandchildren. Their favorite activity usually involves some aspect of science experimentation.

Gloria Hawkins

Gloria Hawkins retired in 2019 after 34 years of continuous service on the UW-Madison campus. She held academic staff positions in four colleges — the School of Education, School of Human Ecology, College of Letters and Science, and the School of Medicine and Public Health. Prior to her retirement, she was an Assistant Vice Provost and Director of the Mercile J. Lee Scholarship Program within the Division of Diversity, Equity and Educational Achievement (DDEEA).

Rob Howell

Rob Howell retired in 2018 after 34 years on the faculty at UW-Madison. He was a professor in the Department of German, Nordic and Slavic with research specializations in Germanic historical linguistics, early Germanic languages and historical sociolinguistics with emphasis on the early modern period. He taught all of the early Germanic languages, the history of German and Dutch, dialectology, and language contact as well as modern German and Dutch.

In the 1990s Rob served twice as the Resident Director of the Academic Year in Freiburg program. Subsequently he chaired the Department of German, served as director of International Academic Programs, as Associate Dean in the International Division and, in his final years before retirement, as director of the Language Institute.

In retirement Rob enjoys international travel and ongoing research activity. He also spends as much time as possible with his four sons and their families.

Lezli Redmond

Lezli retired in 2018 after 26 years as an academic staff member at the School of Medicine and Public Health (SMPH). As a public health professional, the focus of her career has been in improving population health and medical care through education and training, research management and dissemination, systems change, communication and policy change. She has extensive experience working with UW staff and faculty, as well as diverse community, state and national organizations.

During her tenure at SMPH Lezli served as a research manager for the UW Department of Psychiatry, directed the Madison site of the national Women’s Health Initiative, and served as assistant director/director of outreach services for the UW Center for Tobacco Research and Intervention. Her last position was at the UW Department of Ob-Gyn as a program manager overseeing various programs. She has been the recipient of many national and statewide awards for her work including the UW Regents Staff Excellence Award in 2009.

In her spare time, Lezli enjoys reading, long nature walks, writing non-fiction essays, and spending time with her friends, children and grandson.

Former Ombuds

  • Rick Nordheim
  • Mike Ashmore
  • Ann Hoyt
  • Jean Peterson
  • Charles (Chuck) Snowdon
  • John Dowling
  • Rosa Garner
  • Dale Burke
  • Steven (Steve) Bauman
  • Ann Burgess
  • Jo Ann Carr
  • Peg Davey
  • Ted Finman
  • Sandra (Sandy) Guthrie
  • Roger Howard
  • Christopher (Chris) Kleinhenz
  • John Mather
  • Linda Newman
  • Richard (Rich) Ralston
  • Thomas (Tom) Schaub
  • Doris Slesinger
  • Kathryn (Kay) Simmons
  • Jane Voichick
  • Patricia (Pat) Wolleat